PROGRAM

         Provides support and meets regularly with the Associate Program Director(s)

         Provides administrative support to residents.

         Coordinates local educational activities

         May assist with proctoring exams

         Supports Associate Director(s) with New Innovations software for the site, including block schedules, evaluations, semi-annual reviews, milestones, advancement/onboarding/graduating residents (checklists and reminders), etc.

         Manage resident time keeping

         Supports with annual block schedule and call schedules in conjunctions with Associate Director(s)

         Support Associate Director(s) to ensure residents meet requirements for graduation

         Plans departmental annual events including orientation and interviews

         Assists in monitoring residents duty hours and operative/case experience via regular review of data reports

         Responsible for answering calls/emails within a 48 hour period

         Transcribes, types, and/or proofs a variety of materials: correspondences, letters, resident related material, spreadsheets, reports, surveys, meeting minutes, etc.

         Creates presentations (PowerPoint) and spreadsheets (Excel) as requested

         Performs other duties as assigned by the Associate Director(s)

CLINICAL

         Work up Operating Room (OR) cases with residents and independently

o    Get Insurance approvals/ pre- authorizations for the OR cases

o    Schedule cases with OR and act as liaison between OR and residents/ attendings on all communications

o    Coordinate and schedule  pre- op visits and all follow up visits

o    Coordinate PMD, specialty, and hospital clearances

o    Coordinate cases with other medical and dental specialties

o    Manage OR wait list with Associate Director(s)

o    Scan any paperwork into medical record as assigned

o    Communicate with patients and families as needed for above

         Sedation

o    Get Insurance approvals and authorizations for the Sedation cases

o    Schedule cases for Sedation

o    Coordinate and schedule  pre- op visits and all follow up visits

o    Coordinate PMD, specialty, and hospital clearances

o    Coordinate cases with other medical and dental specialties

o    Manage Sedation wait list with Associate Director(s)

o    Scan any paperwork into medical record as assigned

o    Communicate with patients and families as needed for above

         Manage the log of cases for appliance fabrication  sent to lab and received from lab and coordinate appointments for delivery of the appliances

         Anesthesia Consults

o    Coordinate scheduling of A/C

o    Follow up with missed visits and reschedule as needed

         Participate  in department meetings as assigned

         Coordinate scheduling of complex cases with other medical and dental providers

         Generate sealant lists and Follow up with patients needing sealants

         Coordinate rotation schedules with Associate Director(s)

         Follow up on approvals for pediatric dental cases  and schedule visits as needed for continuity of care

         Follow up for Orthodontic referrals for care coordination

         Follow up  and scheduling for Orthodontic appointments for continuity of care

         Follow up  and scheduling for Endodontic treated pediatric patients for continuity of care

         Follow up  and scheduling for Oral Surgery pediatric patients for continuity of care

Follow up and communicate with assigned patients as needed

Minimum Qualifications:
Bachelors degree in Healthcare Administration or related field or 3-5 years of office administration experience
Excellent written and verbal communication skills.
Ability to organize information.
Ability to handle sensitive information with absolute confidentiality.
Working knowledge of software applications including Microsoft Suite.
Ability to make decisions independently or to escalate issues as needed.

Bilingual proficiency in Spanish required

Please See Above