The Lead Dental Assistant in the Dental Service at the Oklahoma City VA Healthcare System, works with the supervisor or Dental Service Chief to monitor and make work assignments, provide input on performance, resolve daily workplace issues and maintains efficient flow of patient care. Includes but are not limited to: Coordinates daily dental assistant work assignments at the start of the shift throughout the day as the need arises. Monitors the status and progress of work and makes adjustments in accordance with established priorities. Obtains assistance from the supervisor as needed for major issues or problems which arise. Checks work in progress to see that the supervisor's instructions have been met. Trains employees (dentist, dental residents, and dental assistants) in computerized dental patient record systems including generating patient consults, storing and viewing digital images, entry of diagnostic data and preparation of treatment planning. Maintains current knowledge and answers questions from team members or procedures, policies and directives Organizes and maintains Material Safety Data Sheets (MSDS) Provides input in developing Standard Operating Procedures (SOP) for dental staff for Reusable Medical Equipment. Participates in the management of dental supplies to assure adequate stock levels and appropriate storage. Serves as a liaison between the scheduler and the dentist to maintain efficient and productive use of the dentists' patient care time and minimize missed opportunities. Makes written instructions, reference materials, and relevant background material available Reports to the supervisor on individual performance, progress, and training needs of employees, and on performance problems. Provides assistance to customers with questions or concerns, provides service recovery. Additional duties as assigned. Work Schedule: Monday - Friday, 8:00 AM - 4:30 PM Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.